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Refund policy

you can call our customer care team for refund enquiry or you can send a mail to our support care.
Please note –We do not offer refunds or exchanges for opened products due to hygiene concerns. To return a product mention process to be followed. You need to call our customer care and register your query for returning a product for which you will get a request number. We cannot accept any direct returns. Kindly mention your complete details while returning the product. Kindly feel free to call us for any queries or suggestions we will be happy to assist you and try to implement the suggestions for further smooth transactions. Shipping charges will not be refunded.

Return Policy
We are very confident about the product and if you are not satisfied with the product us offers you a money back guarantee. If you feel Pure natural herb is not working for you then you can return the unopened box with purchase details within 9 days of the purchase date and we will refund the complete amount within 30 days. Product's original packaging/box should undamaged/Replacement/Credit Noteswithin 9 days of delivery.

Kindly follow the mention instructions in order for us to process your return in a proper manner.

  • Kindly inform us about the return with a valid reason for return the product.
  • We are not responsible for a delay in delivery from customer end. Kindly ensure you use a trustworthy source to send the product back to us.
  • Kindly send us a mail on our support id with the entire shipment details which help both of us in tracking of the product.
  • The product should be unused and product should be packed in order to avail a refund.
  • MRP tag should be undetached and clearly visible. The product box should be undamaged during courier. Damaged boxes or product will not be eligible for any return or refund.
  • The product should be return in the original box, with the label intact to return the order.
  • Always mention your complete Name, billing address, contact number and email id on the label while returning the product.
  • Always mention complete address while returning the product Address: Pure natural herbs,B71&72,1st floor,badarpur extension,badarpur New Delhi-110044.
  • For further query you can touch base with our customer care executive.
Terms of acceptance on Return
Our policies are designed to create a safe and fair environment for all the members who buy our products. We only accept those products which are return unused. Any product comes with a improper handling,damaged,open seal,MRP tag is missing or any other damaged part will not be consider for refund and same will be returned back to buyer. While returning the product it should be in the original box.

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